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Mistakes To Avoid By A Hospitality Boss
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George Best
HI! My name is George. I have been a avid content writer and SEO professional for more than 4 years. 
By George Best
Published on 3 March 2009
 
Hospitality management is such a field, be it hotel, restaurant, banquet or casino where you need every edge you can get. Till now, you have gone through a number of articles, that focus on how to spot the bad employees in this particular filed, but have you ever read about what makes a bad hospitality boss.

Hospitality management is such a field, be it hotel, restaurant, banquet or casino where you need every edge you can get. Till now, you have gone through a number of articles, that focus on how to spot the bad employees in this particular filed, but have you ever read about what makes a bad hospitality boss.

Following is a list of mistakes to avoid which is likely to help you get the most out of your employees and your hospitality business as a hospitality boss:
  • Have no annual plan: Not necessarily in hospitality filed, but each and every business should have annual plan. As hospitality is a seasonal industry, scheduling maintenance and review tasks during non-peak hours are very much required, which will help you keep everything running in a smooth manner! However, this does not mean that you need to stick to the plan, even when the inevitable complications arise, but the idea is that your foresight should keep things running smoothly.
  • Don't invite inspections: Be it a fire code or a health code, periodic friendly inspections of your business will only help you. These are, in fact very important in order to identify problems as well as fix them beforehand, or before all these problems become accidents, resulting in an unfriendly inspection.
  • Don't spend time in the trenches: Remember, every successful hospitality manager make visit to the event floor or the dining room every now and then and pitch in for a shift. Such steps will help you to communicate with your staff. This way your staff will able to point out what needs to be fixed, rather writing you a memo. This also boosts morale in the lowest levels of staff, and their respect towards you is also to increase.
  • Ignore the calendar: In holiday seasons, you should organize special events instead of sitting idle in order to take full advantage of the time. Making the most of the rich times helps you survive the thin times.